Please contact us if you cannot find an answer to your question.
Yes. Every collection includes semen analysis to confirm sperm count and overall quality before freezing.
No. While proper handling and storage are critical, fertility and breeding results depend on many factors outside of storage. K9Cryo provides preservation and storage services only.
All stored material remains the sole property of the documented owner and will not be released without written authorization.
Storage is billed monthly or annually based on the plan selected. Fees must remain current to maintain active storage.
Yes. Each dog is stored and billed individually based on the selected storage plan.
Failure to maintain active storage may result in suspension or termination of services. Clients will be contacted prior to any action when possible.
Yes. Release or transfer requires written authorization. Handling fees apply, and shipping costs are billed separately.
Yes. Client information and storage records are treated as strictly confidential.
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